JdlR
Jean de la Rey
1 reviews | Active since Apr 2012
07 Nov 2019, 15:29
Makro online is just the worst!
I ordered items online on the 22nd of October Online order #MAK***
- The order was part delivered - You website says 2-5 days delivery the items where delivered long after that - Now on the 7th of November 16 DAYS later the balance of my order has STILL NOT been delivered. - I have sent emails, no response - I have called your “call centre” and am cut off every single time
I need this sorted ASAP
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Makro's replyOfficial
07 Nov 2019, 16:35Good day Jean,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for this inconvenience. We will contact our store for urgent assistance and as soon as they provide feedback, we will contact you.
Feedback is to be relayed within 48 hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for this inconvenience. We will contact our store for urgent assistance and as soon as they provide feedback, we will contact you.
Feedback is to be relayed within 48 hours.
Kind Regards,
Makro Hello Peter Team
Makro's reply07 Nov 2019, 16:35
Official
Good day Jean,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for this inconvenience. We will contact our store for urgent assistance and as soon as they provide feedback, we will contact you.
Feedback is to be relayed within 48 hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for this inconvenience. We will contact our store for urgent assistance and as soon as they provide feedback, we will contact you.
Feedback is to be relayed within 48 hours.
Kind Regards,
Makro Hello Peter Team