Makro online is horrible

Good day. Makro online delivery date is just to make you think it's worth it. Order paid and confirmed on the 4th of December with delivery stated Saturday 7th December. Obviously not delivered. Order status is still on order recieved. Nothing done as from the 4th of December. Today is the 8th. MY money is in the makro bank account earing interest and patiently waiting for my goods. Tried phoning however getting lip service Feel free to email me on ***