Makro Online is completely ***********! Avoid this channel!

Item: Makro
Rating: 1
Author: Morne S

Makro Online is completely ***********! First they send me the wrong order and after various calls over various days from me to the online support centre they try to pass the problem to the store.

MAKRO, RATHER REMAIN AN ON PREMISES STORE AND DIE A SLOW DEATH. YOU ARE NOT SERIOUS ABOUT DEVELOPING ANY ONLINE CAPABILITIES.

Helpful (0)

Replies (1)

Makro's replyOfficial

06 Jul 2020, 09:18

Good day Morne,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply06 Jul 2020, 09:18

Official