KM
Kerry M
1 reviews | Active since Jul 2014
10 Sept 2023, 13:33
Makro Online is an absolute Joke and had the most *********** call centre staff
Online orders are an absolute joke. They send 5 separate orders from the same store in 5 seperate deliveries. And maybe if you're lucky the order will be correct. I can't even give you 1 example as there are so many. Being in a very rural area, I have to depend on them. The online call centre staff are absolutely and totally *********** and never actually do what they say. Makro - your service needs a total redesign. With Amazon coming to SA I think yourselves and Takealot are in for a surprise. I'm so glad I don't have shares in your company as I've never seen a company waste so much money on poor dispatching and orders. It's a joke.
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Replies (1)KM
Kerry M's updateReviewer Update
10 Sept 2023, 17:57Generic response. Same as your DM's on Facebook where you didn't even respond since the 18th July. Took me 10 emails and 8 phone calls to resolve my issue.
KM
Kerry M's update10 Sept 2023, 17:57
Reviewer Update
Generic response. Same as your DM's on Facebook where you didn't even respond since the 18th July. Took me 10 emails and 8 phone calls to resolve my issue.
