CK
Christian K

1 reviews | Active since Dec 2018

12 Dec 2018, 11:52

Makro online is an absolute dog show and a disgrace to call them self a retailer

Makro on-line is an absolute S%$& show.

Placed order three weeks ago, still no indication of ETA.

After and a half followed up, struggled and eventually somebody called me and said the product I selected and paid for already, was not available and was basically bul**** into a substitute, which I took, so cool they will schedule delivery.

Another week passed, following up with on-line, following up with the store and nobody calls back or gives me an update on the date, just saying the status on their computer says pick exception.

So paid a lot of money and with hours of frustrating follow ups, l now I get to enjoy my month holiday without my goods.

Thanks Makro on my worst shopping experience ever and the reason I had to create a hello peter account.

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Replies (1)
Makro
Makro's reply18 Dec 2018, 08:49
Official
 Thank you for alerting us on your complaint. Kindly be advised that your complaint is being attended to by our internal team.
   
Regards
Makro Team