zT
ziyanda T
1 reviews | Active since Dec 2015
22 Feb 2022, 20:25
Makro online is a ****
I have been struggling to get my refund from them, eventually I got it today but I was short refunded. They only refunded me for 1 item whereas I returned both items. The package was not Even open. Both items were returned. I want my money please. Makro is a biggest ****.
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Makro's replyOfficial
23 Feb 2022, 08:19Good day Ziyanda,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will send the above complaint to the relevant management for assistance and will be sure to revert with feedback as soon as it is received.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will send the above complaint to the relevant management for assistance and will be sure to revert with feedback as soon as it is received.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Makro's reply23 Feb 2022, 08:19
Official
Good day Ziyanda,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will send the above complaint to the relevant management for assistance and will be sure to revert with feedback as soon as it is received.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will send the above complaint to the relevant management for assistance and will be sure to revert with feedback as soon as it is received.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Kind Regards,
Makro Hellopeter Team