JB
Jaden B
1 reviews | Active since Jul 2020
01 Jul 2020, 12:28
Makro online is a proper ****.
Makro is suuuuuch a joke. Been waiting for 30 days for delivery!!! No updates , no news, can’t get hold of anyone on phone or email. Damn *******. Never again will I be ****med them.
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
06 Jul 2020, 13:10Good day Jaden,
Trust you are well.
Thank you for reaching out to us on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer concerns seriously and would like to thank you for your feedback as this helps us implement new ways on improving our customer service.
Please accept our sincerest apologies for the manner in which this matter has been handled and the service received throughout your journey with us. Kindly note that we have sent your complaint through to senior management for further and urgent assistance on this matter. We will continue to follow-up so that we are able to have the matter addressed and resolved as urgently as possible.
Once again, we do apologize for the inconvenience caused throughout your online journey with us.
Hope you find the above in order.
Have a wonderful day further.
Kind regards
Makro Hellopeter Team
Trust you are well.
Thank you for reaching out to us on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer concerns seriously and would like to thank you for your feedback as this helps us implement new ways on improving our customer service.
Please accept our sincerest apologies for the manner in which this matter has been handled and the service received throughout your journey with us. Kindly note that we have sent your complaint through to senior management for further and urgent assistance on this matter. We will continue to follow-up so that we are able to have the matter addressed and resolved as urgently as possible.
Once again, we do apologize for the inconvenience caused throughout your online journey with us.
Hope you find the above in order.
Have a wonderful day further.
Kind regards
Makro Hellopeter Team
Makro's reply06 Jul 2020, 13:10
Official
Good day Jaden,
Trust you are well.
Thank you for reaching out to us on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer concerns seriously and would like to thank you for your feedback as this helps us implement new ways on improving our customer service.
Please accept our sincerest apologies for the manner in which this matter has been handled and the service received throughout your journey with us. Kindly note that we have sent your complaint through to senior management for further and urgent assistance on this matter. We will continue to follow-up so that we are able to have the matter addressed and resolved as urgently as possible.
Once again, we do apologize for the inconvenience caused throughout your online journey with us.
Hope you find the above in order.
Have a wonderful day further.
Kind regards
Makro Hellopeter Team
Trust you are well.
Thank you for reaching out to us on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer concerns seriously and would like to thank you for your feedback as this helps us implement new ways on improving our customer service.
Please accept our sincerest apologies for the manner in which this matter has been handled and the service received throughout your journey with us. Kindly note that we have sent your complaint through to senior management for further and urgent assistance on this matter. We will continue to follow-up so that we are able to have the matter addressed and resolved as urgently as possible.
Once again, we do apologize for the inconvenience caused throughout your online journey with us.
Hope you find the above in order.
Have a wonderful day further.
Kind regards
Makro Hellopeter Team
JB
Jaden B's updateReviewer Update
06 Jul 2020, 13:21Thank you for getting back to me. Unfortunately I will find none of the above in order until I receive my full delivery. If I cannot receive my order by the end of this week , I will definitely be asking for a full refund. I’m sure a massive company Like Makro is able to provide PROOF of refund on the same day of me asking for a correct ? I’m sure you will also compensate me for all my phone calls and time I have spent on this. Doubt it. Let’s see what you can do. Forgive me for being ****y but I placed my order 35 days ago, this is ridiculous now. Please get one of your senior managers to call me on my cell. You have it.
JB
Jaden B's update06 Jul 2020, 13:21
Reviewer Update
Thank you for getting back to me. Unfortunately I will find none of the above in order until I receive my full delivery. If I cannot receive my order by the end of this week , I will definitely be asking for a full refund. I’m sure a massive company Like Makro is able to provide PROOF of refund on the same day of me asking for a correct ? I’m sure you will also compensate me for all my phone calls and time I have spent on this. Doubt it. Let’s see what you can do. Forgive me for being ****y but I placed my order 35 days ago, this is ridiculous now. Please get one of your senior managers to call me on my cell. You have it.