Makro Online is 3rd world

Makro's promises to resolve their acknowledged problems (see extract of their email below) regarding non-delivery of products ordered online is false.

Dear customer,

We apologise that your order has been delayed and this is receiving our highest attention.

We have introduced night shifts and increased our staff capacity during the day to make sure we process all orders that have been delayed. In some cases, we are securing additional stock from suppliers where we have stock shortages.

Furthermore, we are receiving high volumes of calls and emails and we apologise if you have not been able to get in touch with our Customer Care team. We would like to assure you that we are working hard to resolve the delay and will keep you abreast of the progress on your order.

Kind regards, Makro Online