AS
Ayanda S

1 reviews | Active since Mar 2025

30 Mar 2025, 08:54

******* Makro online I want my headboard

I placed an order on the 20th of March and expected delivery date was the 28th of March which was last Friday. They received my money and decided to keep quiet,no update ,no email, no nothing.I am not sure if I was doing a donation or what as I bought that headboard because I needed it for my mom's birthday.

I am reporting one calling with my airtime. Emails are not answered.Calls are ended when I tell my story.I called Friday to check time of delivery and I was told my delivery won't come I should wait for them to tell me when they decide to deliver.

I didn't win or get donated that headboard I bought it and that's my money.i need my delivery or my money immediately. Your service is disgusting,poor and kaak.

You have the contract with the 3rd party (manufacturing headboards) I don't.I have one with you so don't tell me about third-parties.My money was paid in makro account not 3rd party's.

Close this online thing you have failed

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Replies (1)
AS
Ayanda S's update31 Mar 2025, 10:55
Reviewer Update
Why accept an order for stock that you don't have?why take customers hard earned cash for what you don't have?????????????
Now I need to wait?
11days down I still need to wait?
I have lodged so many complaints I have call records and references I am taking this further.I will be lodging tha complain with Ombudsman today