RM
Rachel M

1 reviews | Active since May 2019

05 Jun 2023, 10:00

Makro online horror!!!!

Makro has the most horrible service ever. I urge people to refrain from buying on their online store as their service and willingness to provide good customer service is at level zero.

They tried to deliver our order to a business address on Sunday (which corporate company is open and operating on a Sunday?) now they are saying they will be returning our order back to the store and reschedule for another day which will probably be after another 5 days which is outright stupid.

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Replies (6)
RM
Rachel M's update05 Jun 2023, 16:16
Reviewer Update
Is that it? i need assistance ASAP
RM
Rachel M's update06 Jun 2023, 07:39
Reviewer Update
There was a problem delivering your Makro Online order MAK***. Track it here: https://p.wmdrp.me/wWp9a or contact driver on +*** - WumDrop.
RM
Rachel M's update06 Jun 2023, 07:39
Reviewer Update
Makro please assist with this issue asap, it’s been a nightmare trying to call your contact centre already, we need this order asap
RM
Rachel M's update06 Jun 2023, 07:41
Reviewer Update
Please action this now!
RM
Rachel M's update06 Jun 2023, 07:43
Reviewer Update
Makro, please offer a decent service to your customers and do yourselves a favour and read all the negative reviews online about your horrible customer service.
RM
Rachel M's update06 Jun 2023, 14:45
Reviewer Update
Hi Makro, you finally delivered my order but one order is missing. Am not shocked since your service is appalling but i am missing one item in our order.