Makro Online horrible service - Never buy from them

Item: Makro
Rating: 1
Author: marilyn R

On the 21st on Jan I placed an order with Makro Online MAK ********** , they advised 5-7 working days delivery till today I have not received the goods or a refund for my money no one at Makro has contacted me to advise me on anything every week I must call and ask what's going on they keep saying they will call no one calls. Today Busi Radebe made promises to call and refund my money. I want the book or my money today no later

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Replies (1)

Makro's replyOfficial

26 Feb 2019, 11:25

Good day Marilyn

Thank you for bringing this to our attention

I'm sorry that the delivery of your order didn't take place as expected.

Please note that you matter was escalated to the relevant department for it to be looked into.

I will follow up and provide feedback as soon as received

Kind Regards
Otsiele Boikanyo

Makro's reply26 Feb 2019, 11:25

Official

Good day Marilyn

Thank you for bringing this to our attention

I'm sorry that the delivery of your order didn't take place as expected.

Please note that you matter was escalated to the relevant department for it to be looked into.

I will follow up and provide feedback as soon as received

Kind Regards
Otsiele Boikanyo