BM
Buti M
1 reviews | Active since Dec 2010
24 Jan 2022, 21:52
Makro Online Horrible experience
What a horrible customer service, I requested to return an item (RAM - MAK***) on the 8th of January due to it being the wrong size for my laptop. To date no one has contacted me regarding this , I called on the 19th Jan to follow up and spoke to a lady by the name Jane who could only tell me they have a backlog and she marked my request as urgent but could not even give me a timeline when will they fetch this Item from me . I even offered to drop off the item myself but the answer no.
If u thinking of buying anything here , brace yourself for serious circus .
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Replies (1)BM
Buti M's updateReviewer Update
25 Jan 2022, 11:34I got the response below and this was not the case when I requested a refund, i now wish I had gone to another platform, this would have not been the case
Lebogang Seboni (Makro) Jan 25, 2022, 10:50 GMT+2
Good Day
Trust this email finds you well.
Please kindly note that your return request for a refund has been rejected.
1. The packaging is damaged.
2. The item is now no longer in a resalable condition.
Regards,
Lebogang Seboni (Makro) Jan 25, 2022, 10:50 GMT+2
Good Day
Trust this email finds you well.
Please kindly note that your return request for a refund has been rejected.
1. The packaging is damaged.
2. The item is now no longer in a resalable condition.
Regards,
BM
Buti M's update25 Jan 2022, 11:34
Reviewer Update
I got the response below and this was not the case when I requested a refund, i now wish I had gone to another platform, this would have not been the case
Lebogang Seboni (Makro) Jan 25, 2022, 10:50 GMT+2
Good Day
Trust this email finds you well.
Please kindly note that your return request for a refund has been rejected.
1. The packaging is damaged.
2. The item is now no longer in a resalable condition.
Regards,
Lebogang Seboni (Makro) Jan 25, 2022, 10:50 GMT+2
Good Day
Trust this email finds you well.
Please kindly note that your return request for a refund has been rejected.
1. The packaging is damaged.
2. The item is now no longer in a resalable condition.
Regards,