Makro Online Has No Client Sevice Beware

Logged a return 25/11/2024 the same day items were delivered. TWO parcels. Return STILL not finalised. REFUBND STILL not finalised. Makro promise is TWO WEEKS. Emails sent, transcripts from Zendesk chats, umpteen phone calls made to the Call Centre with the refetrence numbers and all Makro does is send you to a different agent to start the whole complaint all over again. Absolutely PATHETIC lack of regard for customer by Makro.