CM
Cheryl M

1 reviews | Active since Jun 2013

23 Aug 2020, 17:48

Makro online goes the extra mile

We recently bought a bistro table set on special. The local stores were out of stock so I bought it online. They phoned me from the Carnival branch to say it was also out of stock online, but after chatting to me, the representative did some extra searching and found the last one available for me at Makro Vaal.

Even though I had agreed to collect it at Carnival, it was delivered to my door.

Thank you Makro Online - you definitely went the extra mile here!

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Replies (1)
Makro
Makro's reply24 Aug 2020, 08:40
Official
Good day Cheryl,
 
Thank you for your review on our Hellopeter platform. 
 
We really appreciate the time you have taken to write such a good review and we are happy to read that you had a pleasant experience during your online journey with us. 
 
We will certainly make them aware that they have made a very good impression on you and they should keep up the good work!
 
Thank you again and we hope you have a lovely day further.
 
Kind regards,
Makro Hellopeter Team