IB
Ivana B
1 reviews | Active since Feb 2015
05 Mar 2024, 15:16
Makro Online - Give me back my money!!
I purchased bar stools from Makro Online towards end of Jan. When they were delivered, they were damaged. Sent them back and asked for a replacement. The second batch also got delivered damaged so sent them back once again. It has been almost a month now and I am STILL waiting on Makro to collect the bar stools and refund my money!!! When I speak to the agents online, they say they will escalate with the supplier?! When I ask to speak to a Manager, the Manager is not there... I am so tired honestly. And its R1,500.00 - not like it's an amount I would happily just write off as bad debt!!
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Replies (2)IB
Ivana B's updateReviewer Update
06 Mar 2024, 13:26Thanks Makro Team, I will await your prompt response
IB
Ivana B's update06 Mar 2024, 13:26
Reviewer Update
Thanks Makro Team, I will await your prompt response
IB
Ivana B's updateReviewer Update
14 Mar 2024, 18:31Hi Makro, Today I received a delivery... for the THIRD time, you have delivered the same chairs after I ASKED FOR MY MONEY BACK?!!! WHAT DON'T YOU GUYS UNDERSTAND!!! Best you collect these chairs and refund my money!!! Next step is consumer commission! I will never purchase anything from Makro again - you guys don't even understand simple requests or perhaps this is a delay tactic to keep my money for longer!!!!!!!
IB
Ivana B's update14 Mar 2024, 18:31
Reviewer Update
Hi Makro, Today I received a delivery... for the THIRD time, you have delivered the same chairs after I ASKED FOR MY MONEY BACK?!!! WHAT DON'T YOU GUYS UNDERSTAND!!! Best you collect these chairs and refund my money!!! Next step is consumer commission! I will never purchase anything from Makro again - you guys don't even understand simple requests or perhaps this is a delay tactic to keep my money for longer!!!!!!!