Makro Online **********

I purchased two items with Makro Online. Two days later I received a notification to inform me that part of my order is packed and on its way to me. An hour later I received a notification to inform me that my delivery was successful, after not receiving anything.

I called Customer Care the following day, on the 2nd of August 2022 and they provided me with a tracking number. I received the order on the 4th of August 2022, but this was not the part that I was referring to or the one that was claimed to be delivered.

Thereafter, I have made numerous calls to their customer care. I've requested the tracking numbers, as the order was split, which they can't provide me with. Being told that the matter would be escalated, not receiving any feedback thereafter. I am disgusted with the service and customer care Makro provides. In future I would rather pay more for the same item from Takealot.