MAKRO ONLINE ********** - Still waiting for FULL refund - 3rd post!

This is now the third post, yet no response, no phone call, no email from Makro, apart from the standard "copy and paste" reply below.

Now, Makro, would you please be so kind to give me a FULL refund for the order YOU cancelled. It has been almost two months now.

Please escalate to your CEO this time seeing that your Finance and Finance management are USELESS!

Thanks

Andrew

"Good day Andrew

Thank you for bringing this to our attention.

I see that this has already been escalated to Finance and we will have to now escalate to Finance management as this has taken too long.

Please accept our sincerest apologies for the delay and kindly allow us to get to the bottom of this and refund your money.

Apologies once again for the delays and the inconveniences this has caused. "