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Brett R

1 reviews | Active since Mar 2024

24 Feb 2025, 13:21

Makro online false advertising

I recently purchased a Canon MG2541s printer from makro online. The printer is advertised as being wifi enabled...this is the main reason I chose this specific printer. However on delivery I established that the printer is not wifi compatible at all. This is blatantly misleading and false advertising. Makro online have said that the item was from a third party...however I purchased the item on their online site...now I'm in the middle of a struggle to be refunded so as to be able to buy a printer that actually has wifi capability.

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Replies (4)
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Brett R's update05 Mar 2025, 16:54
Reviewer Update
Further to my initial complaint I have still heard nothing from makro. I have emailed and all I receive are reference numbers for the email.
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Brett R's update27 Mar 2025, 16:46
Reviewer Update
It has been a month since returning the product and despite promises from the call center I have received no feedback or refund!
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Brett R's update02 Apr 2025, 10:46
Reviewer Update
Still no feedback or any form of communication. The silence is deafening. Makro seems to be full of empty promises!
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Brett R's update05 Apr 2025, 08:32
Reviewer Update
Makro have remained silent failing to respond or give any feedback. How much longer does one have to remain patient. This should be such a simple issue to resolve but I am still waiting going on two months!