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Andrew T
1 reviews | Active since Mar 2021
04 Dec 2024, 17:33
Makro online falling way short of the mark
I have spoken THREE times to Makro's call centre but still without resolution. Not only did they pack the incorrect products, they also packed too few. (i ordered 6 of an item and they delivered 5 of an incorrect item.) And do you know what the call centre agent's response was? "Just go into the store for a switch..." When I explained that the reason I placed an online order is because I dont want to do into the store, it seemed to fall on deaf ears. Astounding.
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Andrew T's updateReviewer Update
19 Dec 2024, 16:16I placed this order on the 28th November. Today is the 19 December. Still no resolution. So much for online convenience.
AT
Andrew T's update19 Dec 2024, 16:16
Reviewer Update
I placed this order on the 28th November. Today is the 19 December. Still no resolution. So much for online convenience.
AT
Andrew T's updateReviewer Update
07 Jan 2025, 12:12It has not. There is no resolution. I placed the order nearly two months ago and I still have the incorrect products that were delivered. I want the correct order fulfilled.
AT
Andrew T's update07 Jan 2025, 12:12
Reviewer Update
It has not. There is no resolution. I placed the order nearly two months ago and I still have the incorrect products that were delivered. I want the correct order fulfilled.