sM
stuart M
1 reviews | Active since Dec 2019
19 Dec 2019, 09:30
Makro online fails to deliver
Makro online is terrible, The promise of 5-7 working days for delivery is a complete lie. Order placed on 2 December and still no feedback, no sign of delivery and the call Centre is unable to do anything other than raise a query which they tell me should be answered in another 48 hours. Entirely ***********. Never order from their online services if you can
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Replies (2)
Makro's replyOfficial
19 Dec 2019, 12:36Good day
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we assure you that it will be dealt and addressed internally with relevant departmental managers internally and thereafter feedback will be relayed within the next 24-48hrs.
Once again we do apologize for the inconvenience caused and service received therein.
Hope you find the above in order.
Kind regards,
Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we assure you that it will be dealt and addressed internally with relevant departmental managers internally and thereafter feedback will be relayed within the next 24-48hrs.
Once again we do apologize for the inconvenience caused and service received therein.
Hope you find the above in order.
Kind regards,
Hellopeter Team
Makro's reply19 Dec 2019, 12:36
Official
Good day
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we assure you that it will be dealt and addressed internally with relevant departmental managers internally and thereafter feedback will be relayed within the next 24-48hrs.
Once again we do apologize for the inconvenience caused and service received therein.
Hope you find the above in order.
Kind regards,
Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we assure you that it will be dealt and addressed internally with relevant departmental managers internally and thereafter feedback will be relayed within the next 24-48hrs.
Once again we do apologize for the inconvenience caused and service received therein.
Hope you find the above in order.
Kind regards,
Hellopeter Team
sM
stuart M's updateReviewer Update
24 Dec 2019, 12:08Yet again no feedback whatsoever despite the promises and no sight of delivery, of course it’s no Christmas so nothing will happen I expect. The last time I order from them
sM
stuart M's update24 Dec 2019, 12:08
Reviewer Update
Yet again no feedback whatsoever despite the promises and no sight of delivery, of course it’s no Christmas so nothing will happen I expect. The last time I order from them