Makro online fails to deliver
Hi there
I ordered an item from Makro Online (order no.MAK707582) on Wednesday 23/11/2017.The order was confirmed.I received an order number and a confirmation slip.However,when I contacted the call center to know the status of my order, I was told that Makro is out of stock on the item that was ordered and that I can only purchase it at the normal price.I feel that this is totally unfair to the consumer as the order was confirmed by Makro at the special price.You guys really need to deliver on the specials that are advertised especially after a consumer receives confirmation of the order.
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Zanele Zwane
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Zanele Zwane
Thank you for your patience thus far. We understand that you have received communication from our Online Support centre regarding this issue as per the feedback received on the 3rd of December 2017.
We hope the above is in order.
Regards
Zanele Zwane
Thank you for your patience thus far. We understand that you have received communication from our Online Support centre regarding this issue as per the feedback received on the 3rd of December 2017.
We hope the above is in order.
Regards
Zanele Zwane