PB
Paula B
1 reviews | Active since May 2023
19 May 2023, 10:18
Makro online
Good day.
I bought LED solar lights from Makro Online.
They send me a parcel with wetwipes instead.
I returned it the very same day. It is only R340 it is not even a huge amount of money.
MAK*** Makro order number MML418626 Return ***-R
This was on 11 April. They initially told me the refund will take 14 Working days.
It is now a month later and i dont receive emails or phone calls from them regarding this matter. I phone them twice a week and get no response. They keep telling me the same story.
Can you please help.
Kind regards
Helpful (0)
Replies (3)0
Replies (3)PB
Paula B's updateReviewer Update
19 May 2023, 12:51Good day. I will be happy with a voucher as well if it is a problem to do a refund. Just as lon as i am compensated.
PB
Paula B's update19 May 2023, 12:51
Reviewer Update
Good day. I will be happy with a voucher as well if it is a problem to do a refund. Just as lon as i am compensated.
PB
Paula B's updateReviewer Update
19 May 2023, 12:52And not an online voucher. One i can use at the Makro store in Nelspruit please
PB
Paula B's update19 May 2023, 12:52
Reviewer Update
And not an online voucher. One i can use at the Makro store in Nelspruit please
PB
Paula B's updateReviewer Update
24 May 2023, 09:25Good day.
I have up to today still received now other feedback, email or any correspondence ftom Makro. Just your apology and that is it. Apologies does not put the refund money into my bank account. If you don't want to pay me, at least give me a voucher to redeem at a makro store of my choice. Thes is the worst service i have ever received. And i am NOT just going to let it go. I will go to all available recourse. I WANT MY MONEY!!!!!
I have up to today still received now other feedback, email or any correspondence ftom Makro. Just your apology and that is it. Apologies does not put the refund money into my bank account. If you don't want to pay me, at least give me a voucher to redeem at a makro store of my choice. Thes is the worst service i have ever received. And i am NOT just going to let it go. I will go to all available recourse. I WANT MY MONEY!!!!!
PB
Paula B's update24 May 2023, 09:25
Reviewer Update
Good day.
I have up to today still received now other feedback, email or any correspondence ftom Makro. Just your apology and that is it. Apologies does not put the refund money into my bank account. If you don't want to pay me, at least give me a voucher to redeem at a makro store of my choice. Thes is the worst service i have ever received. And i am NOT just going to let it go. I will go to all available recourse. I WANT MY MONEY!!!!!
I have up to today still received now other feedback, email or any correspondence ftom Makro. Just your apology and that is it. Apologies does not put the refund money into my bank account. If you don't want to pay me, at least give me a voucher to redeem at a makro store of my choice. Thes is the worst service i have ever received. And i am NOT just going to let it go. I will go to all available recourse. I WANT MY MONEY!!!!!