MAKRO Online does not work!

The Makro online system is so bad - do the developers try to order? First issue was getting the address correct - I eventually managed to get that right. I ordered 3 x boxes of wine on Black Friday (at Black Friday rates) - delivery Monday 1 December. I received an sms on Sunday to say that no one was at home, although I was at the time of the delivery. Another failed delivery - eventually I phoned the driver - he told me that the delivery address was the same road in a completely different suburb, although the correct suburb is on my profile and my order! They have since cancelled the order and set a refund (still not received). I lost out on the reduced price. Not a happy customer and doubt I will use Makro online again!!!