Makro Online does not deliver to expectations!

Makro Online! How do I give zero stars?! We ordered a bed for my son on the 15th of August. Guess what? After numerous calls and a lot of patience I am still waiting. After my first call I was told it would take 5 working days from the date of the order. So, it would have been delivered on Wednesday the 22nd. No show. Told it is with the courier company. Will be delivered on Friday (this after I had to call them again on Thursday). At 5pm Friday still nothing. Called them. I was assured I will receive it definitely before 10am on Saturday. It is now 12:15pm Monday the 27th (after another call) I am still waiting. So Makro, once you have our money then we the customer must just deal with playing the waiting game? And why are you using a courier named Time Freight that cannot deliver up to expectations? You ARE responsible!