Makro Online does not allow part purchasing using loyalty points and debit/credit cards

Makro does not allow a customer to partly purchase items online with Discovery Miles (Vitality) and settle the outstanding balance with a debit or credit card. They should honestly take their cues from online platforms like Takealot where you are allowed to make payments using different methods. This will afford clients with many loyalty points to purchase more items online if they are allowed to combine payment with a debit or a credit card. For example: I have 11 000 Discovery Miles and wanted to utilise those Miles as a part-payment towards a bicycle. Which means that I had to only pay in R300 cash to purchase the bicycle. I contacted the Makro Online call centre, who advised me that I am allowed to make part payments at any Makro store. When I asked the lady is she absolutely certain, she said yes. When I asked her a second time, she asked me to hold and came back with the answer that unfortunately I was not allowed to do a part payment in the Makro store! I eventually ended up purchasing a bicycle for my daughter at Game where I would have bought it at Makro.