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Shaun E
1 reviews | Active since Mar 2019
16 May 2019, 08:52
Makro Online - do not waste your time!!
Foolishly I made another Makro online purchase, delivery took over 3 weeks for standard stock items. When finally delivered, stock was short and I had to go buy the short stock from one of their stores. I still haven't received my over R3000 refund another 10 days later. Absolutely useless!!! Do not buy anything on Makro online!!!
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Makro's replyOfficial
16 May 2019, 08:54 Good day Shaun,
Thank you for bringing this matter to our attention.
Please accept our sincerest apologies for this whole debacle, it is really disappointing to read about your experience with our online department.
We will send this to the online and finance for them to address, for future reference and for preventative measures to be put in place. We cannot allow this kind of service to our customers as they are the cornerstone of our business.
Again, we do apologize and we hope you have a lovely day further.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Please accept our sincerest apologies for this whole debacle, it is really disappointing to read about your experience with our online department.
We will send this to the online and finance for them to address, for future reference and for preventative measures to be put in place. We cannot allow this kind of service to our customers as they are the cornerstone of our business.
Again, we do apologize and we hope you have a lovely day further.
Kind Regards,
Makro Hellopeter Team
Makro's reply16 May 2019, 08:54
Official
Good day Shaun,
Thank you for bringing this matter to our attention.
Please accept our sincerest apologies for this whole debacle, it is really disappointing to read about your experience with our online department.
We will send this to the online and finance for them to address, for future reference and for preventative measures to be put in place. We cannot allow this kind of service to our customers as they are the cornerstone of our business.
Again, we do apologize and we hope you have a lovely day further.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Please accept our sincerest apologies for this whole debacle, it is really disappointing to read about your experience with our online department.
We will send this to the online and finance for them to address, for future reference and for preventative measures to be put in place. We cannot allow this kind of service to our customers as they are the cornerstone of our business.
Again, we do apologize and we hope you have a lovely day further.
Kind Regards,
Makro Hellopeter Team