CM
Cindy M

1 reviews | Active since Jul 2022

25 May 2024, 17:29

Makro online, DO BETTER, TERRIBLE CUSTOMER SERVICE

Made an online purchase for two items on the 17th May, to date I have only received a partial order and no help what so ever from the email, 0860 number or whatsapp. Worst service ever.

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Replies (4)
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Cindy M's update27 May 2024, 15:41
Reviewer Update
I do not find this is the above in order! To date still bo response on the email with my banking details to do a refund or even an acknowledgement of this issue. This generic response does not resolve or restore my faith in you. Just it sorted and refund my monies.
CM
Cindy M's update30 May 2024, 15:08
Reviewer Update
Just following up on same issues. To date still no delivery or refund. Makro your customer service, promises and follow up is pathetic. Do better and sort this out.
CM
Cindy M's update14 Jun 2024, 12:03
Reviewer Update
Another follow up.... still no refund...
CM
Cindy M's update19 Jun 2024, 08:34
Reviewer Update
Another follow, still no refund and now not even getting a response on their email address.