MAKRO ONLINE DISGUSTING SERVICE!!!!!!

I ordered 2 X Sparkfox battery packs from Makro Online on 6 June 2024.

When ordered it was paid immediately via eft payment and according to the website the package would have been delivered by 12 June 2024.

By 11 June 2024 there was no update when order was tracked. I used the chat box online but got no feedback or reply.

In 12 June 2024 I send an email asking for feedback. Got no feedback.

In 13 June 2024 I phoned Makro and they could not assist me in any way. I was holding the line for 12 minutes by the way. Reference number: ***.

On 14 June 2024 I phoned Makro again and then while talking to them received an email from their side, cancelling the order because they apparently can't get the stock!!!

Why advertise a product if you are not sure if your supplier has stock???

This is unacceptable and the service is disgusting!!

I want the product that is advertised. Even agter Makro send me a email that they can't get the stock it is still being advertised on the website!!!!!!!

According to Makro I will receive my money with in 2-5 business days. So my money is in Makro's account for plus minus 10 days? And the interest?

NOT HAPPY!!!!!

Want the product which is still being advertised TODAY or want my money back TODAY!!

Let's see if Makro gives a damn........... I want feedback URGENTLY!!!!