TM
Tebogo M

1 reviews | Active since Feb 2025

03 Feb 2025, 15:02

Makro Online Disappoints

I Bought gaming console from Makro online on the 30th of December only to find out that is not working, i logged a querry and it was fetched on the 3rd of Jan and i was promised a refund, till today i havent received my money back.

i have called about 5 times everytime i am being told my request is on pending and they will escalate it with the Finance department and get back to me till today i last called on thusrday i havent received any comms from them.

i dont see myself buying from them anymore, MAKRO ONLINE Dissapointed me.

0
Replies (3)
TM
Tebogo M's update20 Feb 2025, 13:05
Reviewer Update
Hi

i havent received my refund or any communication from the agents that i spoke to.
TM
Tebogo M's update03 Mar 2025, 13:31
Reviewer Update
Hi

I still havent received my refund what is the way forward?
TM
Tebogo M's update12 Mar 2025, 11:26
Reviewer Update
Hi

But i still didn't receive any notification of payment and even on my statement it doesn't reflect, so
i am surprised that you say it was initiated and completed successful can you share the acc that it was deposited to.