HH
Hussain H

1 reviews | Active since Feb 2025

27 Feb 2025, 19:52

Makro online, ****

Makro online, i up so tired and frustrated with your service

I ordered a dining roon table with chairs on the 20th February, i got zero feedback.. i had phone so many times and being given the run around.

Consultant : order has been given to the courier and the delay is with them Medi Xpress

Medi: we cant find your order and the issue is with makro

Consultant: we are not sure why you where told to call the courier

Consultant: this is a purchase from a 3rd party thru makro, i dont see the ad, seems they out of stock

Consultant: i dont know why its taking so long

These are some of my conversations with your consultants

They are also apparently escalating, but no response.. escalating is just an automated response

So what the hell is going on, what must i do to get my goods?

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Replies (3)
HH
Hussain H's update03 Mar 2025, 16:57
Reviewer Update
I didnt receive any feedback?
HH
Hussain H's update04 Mar 2025, 15:08
Reviewer Update
As expected, no feedback from makro. Was told this morning the order was sent to their courier who sent an sms with delivery details to an incorrect number, makro stated they will have the sms with the correct details sent.. 17 calls just today to makro and zero feedback

Please do not buy from makro online, its thr worst and you probably won't get your goods.
HH
Hussain H's update05 Mar 2025, 11:51
Reviewer Update
Makro online - absolutely horrific service, lies and *********

After me waiting weeks for my order, i get an email stating

" despite their efforts, the supplier cannot fulfill my order"

Im shocked! I had been waiting and spent so much airtime for this ****!!! It is the worst i have dealt with and never will i ever work with makro again. Makro will boast and post all their ****, but cannot fulfill thier orders.

Donot buy from makro!!!