1 reviews | Active since Mar 2017
Makro online delivery delay
I placed an order online for a printer on 5/12/25 that was not available in store. It was supposed to be a Christmas present and I thought i had ample time. I contacted Makro around the 20/12 and was told I should expect delivery on the 22/12. I contacted the call centre again on 23/12 as it had not arrived and I was told it was still at the supplier but the matter would be escalated. I contacted them again on 29/12 and was told the matter has been escalated and received an email confirming this. I called again on 31/12 and was told that the supplier is closed and they would only open the second week in January which would be the earliest they can get feedback. This means I may have a 2 month wait before I get the printer I ordered and paid for.
