Makro Online Delivery a nightmare

I purchased an appliance online on the 17th of Aug 2017, and was told that my delivery was going to be made within 5-7 working days. It's over 8 days now and I'm getting excuses of the delivery company that is not cooperating. This is really unprofessional, frustrating and annoying and I don't think Makro operates like this on every online delivery order, if they do I'm taking my business somewhere reliable. I had to call back to find out about my order for a couple of days. This is not Makro, I really believe that but they should brush up their service to customers, They are what they are because of us, if they don't take care of us we/I will take my relationship or business somewhere else. It's so stupid and frustrating that for Business to hear/feel our complaints we should post things like these on Hello Peter. Come on guys!