bM
boitumelo M
1 reviews | Active since May 2015
19 Dec 2019, 15:44
Makro online delivery
Only giving 1 star because it's not possible to give 0 stars. Absolute worst service with online purchase option. If you can avoid this, please do. Made a purchase on the 2nd of Dec, says 7 - 10 working days delivery. Nothing yet, have tried to follow up, sent 2 emails, waited for someone to attend my call via the call centre, no luck. An update, and an apology for being misleading would be appreciated. Never again.
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Replies (2)
Makro's replyOfficial
20 Dec 2019, 11:19Good day Boitumelo,
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Makro's reply20 Dec 2019, 11:19
Official
Good day Boitumelo,
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
bM
boitumelo M's updateReviewer Update
20 Dec 2019, 11:36Thanks for the standard copy and paste response.
bM
boitumelo M's update20 Dec 2019, 11:36
Reviewer Update
Thanks for the standard copy and paste response.