Makro online deals fail

Item: Makro
Rating: 1
Author: Warren B

I have perchached a nutriBullet online on a special online only deal where i was to save R200.

my order was placed on the 9th of January and to date nothing has been recieved and no comunication even through there customer care email address.

I call today and only to be told that there is no stock of this item anywhere in the country and they are trying to locate one at one of their stores.

Then im informed that it is a 40day delivery time on the item, who wants to wait 40days for something that they are saving R200 on.

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Replies (1)

Makro's replyOfficial

17 Jan 2020, 15:41

Good day Warren,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.

Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.

Once again we do apologize for the inconvenience caused and service received.

Hope you find the above in order.

Kind regards,
Makro Hellopeter Team

Makro's reply17 Jan 2020, 15:41

Official