MAkro Online

I recently purchase a kettle from Makro online. The kettle delivered was damaged. I called almost 2 weeks for them to come and fetch the kettle. I am still waiting....

I also purchased online, 2 boxes of fans. Each box contains 2 fans, the total number of fans is 4. I only received 1 box of fans. I called on the 7th of February to query about the second box of fan that was not delivered. I was assured that the 2nd box will be sent last week. So far there is no delivery and no communication from the supplier. I do have the delivery note stating only one box was delivered. The Makro online after sales service is really dismal and pathetic.