AP
Antoinette P

1 reviews | Active since Jun 2020

17 Apr 2021, 10:02

MAKRO ONLINE

If you want to buy something at Makro and you can only buy it online, you enter a worse night mare. The system throw you out and I do not even talk about the chat room. The people has no sense of intelligence. What a disaster.

0
Replies (1)
Makro
Makro's reply17 Apr 2021, 12:16
Official
Good day Antoinette,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs. 

Once again, we do apologize for the inconvenience caused throughout your journey with us. 

Hope you find the above in order. 

Have a wonderful day. 

Kind regards
Makro Hellopeter Team