MAKRO ONLINE CUSTOMER SERVICES THE WORST

I PURCHASED ONLINE ON THE 16TH SEPTEMBER 2023. ON THE. ON THE 19TH SEPTEMBER 2023 AT 11 06AM 8 RECEIVED AN EMAIL STATING I COLLECTED MY ORDER. I DID NOT COLLECT THIS ORDER AND AFTER NUMEROUS CALLS AND EMAILS I HAVE NO RESOLUTION.

THIS IS THEFT. I NEED EITHER MY REFUND OR OY ORDER.

ATTACHED IS ORDER NUMBER MAK*** WITH SUPPORTING DOCS