MT
Mauricio T
1 reviews | Active since May 2016
05 Dec 2019, 22:50
Makro Online could pass as a ****
After reading the reviews here i'm convinced the Makro online store is a ****. Ordered a cabinet in November, 2-5 day delivery and still no delivery. Everyone is saying the same, items don't get delivered and no refunds.
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Replies (2)0
Replies (2)
Makro's replyOfficial
06 Dec 2019, 13:03Good day Mauricio,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management from our online department regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management from our online department regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply06 Dec 2019, 13:03
Official
Good day Mauricio,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management from our online department regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management from our online department regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
MT
Mauricio T's updateReviewer Update
09 Dec 2019, 12:37So I was contacted by the manager of Strubens Valley store that they would deliver Saturday. Saturday i got a call they weren't sure if they could deliver they would call me back because our store closed at 12. i didn't get a call back. This morning i have been calling Strubens Valley store all morning but no one picks up the phone. Please can you ask them to call me back to finalize this delivery.
MT
Mauricio T's update09 Dec 2019, 12:37
Reviewer Update
So I was contacted by the manager of Strubens Valley store that they would deliver Saturday. Saturday i got a call they weren't sure if they could deliver they would call me back because our store closed at 12. i didn't get a call back. This morning i have been calling Strubens Valley store all morning but no one picks up the phone. Please can you ask them to call me back to finalize this delivery.