MK
Marius K
1 reviews | Active since Jun 2014
17 Dec 2019, 15:53
Makro online complain
On 29th Nov 2019 black Friday , I bought 2 items at Makro online Wondetboom ,which they does give you an option to pick it up woth ypur own transport it was only for delivery. It is the 17 th Dec 2019 still no indication when it will be delivered from Makro side they handed the 2 parcels over to " time freight " they are also clueless they said Makro still must send it from head office. I will never ever buy online again from Makro
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Replies (2)MK
Marius K's updateReviewer Update
18 Dec 2019, 09:22I think the best I can do is register a ***** case against Makro SA , no communication from there side. I need the items that I bought.
MK
Marius K's update18 Dec 2019, 09:22
Reviewer Update
I think the best I can do is register a ***** case against Makro SA , no communication from there side. I need the items that I bought.
Makro's replyOfficial
18 Dec 2019, 10:09Good day Marius,
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Makro's reply18 Dec 2019, 10:09
Official
Good day Marius,
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team