DG
Daniel G
1 reviews | Active since Dec 2019
13 Dec 2019, 21:40
MAKRO ONLINE
I’m disgusted by the service I am receiving from MAKRO online. I have been waiting 13 days for a order which they say that you will receive it in 7 to 10 working days. ( I’m sure it goes against the consumer act). I still do not have a delivery date.
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Replies (1)
Makro's replyOfficial
17 Dec 2019, 12:04Good day,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complain and we will internally conduct an investigation so that a concrete feedback can be relayed back to you on the delivery dates. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complain and we will internally conduct an investigation so that a concrete feedback can be relayed back to you on the delivery dates. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply17 Dec 2019, 12:04
Official
Good day,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complain and we will internally conduct an investigation so that a concrete feedback can be relayed back to you on the delivery dates. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complain and we will internally conduct an investigation so that a concrete feedback can be relayed back to you on the delivery dates. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team