Makro Online - Cautionary Advice.

Makro's online service is not up to standard. Once you have paid for an item, there is no progress in terms of shipping. E-mails remain unanswered, phone calls are not answered and in the unlikely event that a call is answered after many attempts, it is impossible to hear what the person says because of screaming, shouting and laughing in the background. Customer Care is the only contact number and e-mail address and there is no way to establish communication with anyone who is willing and able to assist with the execution of the order. It seems as if I have poured R 3 499 down the drain. It is, however, my responsibility to caution potential customers against such complacency/impropriety.