Makro Online cannot deliver order 2 weeks after purchase

<p>On the 23rd of May I placed an online order for a Mygica 495 Pro. The money was paid from my credit card immediately. The website stated that the delivery would be between 2 -5 days. Almost 2 weeks later still no delivery (which I also paid for), despite numerous phone calls made by myself to follow up. I was told that my order would be delivered on a certain date, I drove20 minutes to my home from work as I had listed my home address, and waited in vain, no delivery arrived. I went back to work. Just got off the phone today with the call centre, they still cannot tell me when my order will arrive. No managers are in the office, to date I have never managed to get a manager to speak to me. Nobody from Makro Online seems willing to try to make a plan to get my delivery to me leaving me to feel like Makro doesn't care about the client at all. NEVER AGAIN will I ever shop at Makro again. I am done.</p>