1 reviews | Active since Jun 2024
MAKRO ONLINE BLACK FRIDAY SPECIALS - FALSE ADVERTISING!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I purchased two iPhones that were part of the black Friday special on Makro Online. They confirmed the order. Then I was informed that the order would be delayed with no ETA. I kept calling the customer care centre and they told me they don't work at the store, they will escalate the Matter which they haven't done until today. I should have received the order by 27th of November 2024. I had to keep calling only to find out that the store is out of stock and they don't know when the supplier will deliver the cellphones. Why would they advertise the phones if they knew that they wouldn't have any stock. This is very disappointing and very frustrating. The customer care is also very rude and they keep promising to call back and email with an update but they never do. For such a big store, the customer service is extremely poor and so is the communication. WOULD HIGHLY ADVISE AGAINST PURCHASING PURCHASING ANYTHING ON MAKRO ONLINE ESPECIALLY WITH THE BLACK FRIDAY SPECIALS.
