Makro Online

Purchase an item from Makro online. The item does not do as advertised on their site. I logged a return on 26 Decmber 2024, only received a mail saying they are receiving more mails than usual. I don't doubt that at all, considering the disappointment I have with my purchase. TToday is 15 January 2025 and my item for return has still not been processed. The advertised turn around time is 7 working days? The service I have recieved is absolutely shocking and unacceptable. I would not recomend their online platform at all! The goods are supp**** through a third party and after sales service is non existent.