LM
Luthando M
1 reviews | Active since May 2017
10 Dec 2019, 20:05
Makro online bad service
Consumers must be careful when buying online at Makro, make sure you are buying the correct item. I had bought items online at Makro on the 17th of October 2019 only to find out on delivery that 1 item was missing and the other that i received was not what i thought it was in size. Lodge for a return and refund on their portal, it took them 2 weeks to come and fetch the item. It's been almost 2 months now still no refund for the items. I would not recommend Makro to anyone and I will never buy from them again.
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Makro's replyOfficial
11 Dec 2019, 12:49Good day Luthando,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and for the inconvenience this matter has caused you. We will contact our Finance department to assist with the refund and as soon as feedback is received, we will contact you.
Please be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and for the inconvenience this matter has caused you. We will contact our Finance department to assist with the refund and as soon as feedback is received, we will contact you.
Please be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hello Peter Team
Makro's reply11 Dec 2019, 12:49
Official
Good day Luthando,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and for the inconvenience this matter has caused you. We will contact our Finance department to assist with the refund and as soon as feedback is received, we will contact you.
Please be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and for the inconvenience this matter has caused you. We will contact our Finance department to assist with the refund and as soon as feedback is received, we will contact you.
Please be advised that feedback will be relayed within 24 - 48 hours.
Kind Regards,
Makro Hello Peter Team