Makro Online BAD SERVICE 👎

I have purchased 5 items online, of which 3 had to be returned as it didn't work. Makro arranged a courier to fetch but didn't make adequate arrangements for pick up.

They have fetched 2 items and confirmed receipt of the return, about a month later they are still requesting for the item that was returned. I have sent over 24 emails for them to call me but never do. I still await 1 more item to be fetched!

I still await proof of refund on my credit card but no response.

Makro your services are extremely bad and so are the people at your call center. Massmart look into the bad service taking place at your online store/ call center.

Regards, a really disappointed customer.