Makro Online bad service

Item: Makro
Rating: 1
Author: JH I

<p>I am totally disgusted with Makro Online. I bought 2 Explora 2's WITH Installation on Black Friday. I tried to have it installed by a DSTV recommended installer and they refused. I had to pay R2 350 out of my pocket. I contacted Makro, but no joy to date! The contact at Makro is Sibisiso Shabalala.</p>

Helpful (0)

Replies (2)

Makro's replyOfficial

12 Jan 2017, 12:43

Thank you for your patience on below matter.

Please accept our sincere apologies for any disappointment or inconvenience this matter has caused.

I believe our online team has been in contact with you and we are advised that you will be refunded.

Your complaint has been brought to the attention of our the supplier concerned, who will take corrective action to ensure that further incidents of this nature are avoided.

Regards

Mmule Moropa

Makro's reply12 Jan 2017, 12:43

Official

Thank you for your patience on below matter.

Please accept our sincere apologies for any disappointment or inconvenience this matter has caused.

I believe our online team has been in contact with you and we are advised that you will be refunded.

Your complaint has been brought to the attention of our the supplier concerned, who will take corrective action to ensure that further incidents of this nature are avoided.

Regards

Mmule Moropa

JH I's updateReviewer Update

12 Jan 2017, 17:12

Thanks Mmule

We are progressing. I will let you know when it is resolved.

Regards

JH I's update12 Jan 2017, 17:12

Reviewer Update

Thanks Mmule

We are progressing. I will let you know when it is resolved.

Regards