1 reviews | Active since Sept 2016

29 Jan 2019, 10:22

Makro Online - Bad quality

I ordered a fridge from Makro online - luckily for me this was delivered within a few days. But issue is, as I took it out of the box i realised that the supposedly new fridge had a dent!! Right on the door. I emailed them the pictures on the same day but i am yet to get a response.

I am annoyed, didnt think ordering online meant getting rejects!!!

0
Replies (1)
Makro
Makro's reply29 Jan 2019, 11:08
Official
Good day Nokuthula

Thank you for bringing this to our attention

We apologize for the length of time we have taken to respond to your emails.We understand that the product have not met your full expectation.

Please note that I will be in contact with you shortly to get more information from you with the aim of resolving this matter.

Regards
Otsiele Boikanyo.