Makro online

Can you just put a disclaimer on your websitethat your online shopping only caters for customers around Gauteng. I ordered and paid for a fridge on the 26th of May, only to get sms'es that the fridge has been delivered to me. I called your customer service and I was told that the fridge has been taken to Makro Meadowdale as you guys don't deliver outside of Gauteng but you have a courier partner(Value logistics) that does deliveries that are outside of Gauteng on your behalf. I was promised that Value will collect the fridge on Monday (05/06/2023) and it will be delivered later that Monday. What's annoying and irritating is when you call Makro Meadowdale, you get put on hold for more than 15 minutes only to be told that the person handling these issues is on lunch. I have decided to escalate this matter to the retail ombudsman. I'm tired of speaking *********** people who don't even have a clue of how to assist their customers