CS
Carroll S
1 reviews | Active since Feb 2019
06 Feb 2019, 15:04
Makro Online : Awaiting refund for TWO months
2018/11/25 : Online from Makro.co.za, payment on R3569.00 made via site 2018/11/29 : CANCELLED order, request refund 2018/12/03 : Courier tried to deliver despite of cancellation - I SEND IT BACK with the courier 2018/12/04 - today : Still no refund. I have been phoning and mailing for 2 months, and I still have not received any refund - OR FEEDBACK. This is totally unacceptable - please sort out your internal procedures on your own time and budget - but refund my money.
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Makro's replyOfficial
06 Feb 2019, 16:37 Hi Carroll,
Thank you for your feedback.
I'm sorry that you've not received your refund and for the overall service. I can understand your frustration.
I'll follow up with the relevant department to have this matter resolved for you.
Regards,Tebogo Koitsioe
Thank you for your feedback.
I'm sorry that you've not received your refund and for the overall service. I can understand your frustration.
I'll follow up with the relevant department to have this matter resolved for you.
Regards,Tebogo Koitsioe
Makro's reply06 Feb 2019, 16:37
Official
Hi Carroll,
Thank you for your feedback.
I'm sorry that you've not received your refund and for the overall service. I can understand your frustration.
I'll follow up with the relevant department to have this matter resolved for you.
Regards,Tebogo Koitsioe
Thank you for your feedback.
I'm sorry that you've not received your refund and for the overall service. I can understand your frustration.
I'll follow up with the relevant department to have this matter resolved for you.
Regards,Tebogo Koitsioe